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newbie question - how to add a photo in a record to media gallery?

Replies: 20

Re: newbie question - how to add a photo in a record to media gallery?

Posted: 1359830209000
Classification: Query
Brian,
A couple of things; first, when you downloaded it, what kind of file did you save it as? That is, was it an image file, which would show as "jpg" or "jpeg", or does it show something else? If it wasn't an image file, it's not going to open since that is apparently what Ancestry is trying to do.

Second, when you download the file to your computer, have you tried to open it yourself from your computer to make sure that the image did, in fact, download? And if you can open it, does it look like what you saved?

SubjectAuthorDate Posted
BurgessDonnel... 1359127777000 
McComberdesce... 1359140044000 
stevie_d38 1359147267000 
BurgessDonnel... 1359151254000 
BrianMartin62... 1359738054000 
BurgessDonnel... 1359742159000 
frostfreedet 1359742276000 
DelorisWillia... 1359830209000 
BrianMartin62... 1359832043000 
DelorisWillia... 1359835754000 
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