Search for content in message boards

How do I EMAIL ancestry?

Replies: 10

Re: How do I EMAIL ancestry?

Posted: 1351133697000
Classification: Query
I asked ACOM about the email support addresses missing from the "Contact Us" page. Their reply was:

Thank you for contacting Ancestry.com regarding email inquiries to Ancestry.com.

We do still have email support, however we have taken away the link to email us from the website. We would prefer that you call in. Many times this makes the issue much simpler to resolve as we can help you directly. If you would like to continue emailing in your questions you can send them into support@ancestry.com.

If you need additional assistance, please feel free to reply to this message or contact us by phone at 1-800-ANCESTRY (1-800-262-3787) from 10am to 10pm EST, Monday through Sunday.

Best regards,

Brady
Customer Solutions Associate
Ancestry.com
http://ancestry.custhelp.com/
SubjectAuthorDate Posted
twiggywiggy20... 1350593428000 
ludlowbaylive 1350593534000 
BurgessDonnel... 1350606164000 
ginglish1 1350609193000 
BurgessDonnel... 1350609968000 
ginglish1 1350614948000 
AGHatchett3rd 1350611002000 
carushep 1350675556000 
ginglish1 1351133697000 
JoMac53 1351165127000 
per page

Find a board about a specific topic