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Ancestry signing me out on iPad

Replies: 6

Re: Ancestry signing me out on iPad

Posted: 1349662784000
Classification: Query
I mostly use my iMac, system OSX 10.7.5 with the latest version of Safari. I contacted Ancestry at least 2 or 3 months ago to ask what was going on. The tech told me that it was a Safari problem and that I needed to trash the cache and it wouldn't be a problem. Well, I've done that several times, I've erased my "history", I tried using FireFox instead of Safari...nope...I still get logged out on a very regular basis. Some nights every time I do a search, I have to sign in...every time. I will even completely shut down my computer, restart and try again....same thing. Other days/nights I can get through almost all my searches without a problem. Tonight has been one of the bad times...I do more signing in than researching. HELP US ANCESTRY.COM!!! I have the iPhone app, but that's too difficult to use for actual researching...just to check on info.
SubjectAuthorDate Posted
suemod 1336994643000 
ChrisBenson13 1337312432000 
twotzus 1337316725000 
suemod 1337345590000 
JackieAriel 1349492259000 
Sweetcheex76 1349550081000 
Judy Ackerman 1349662784000 
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