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Publishing to the offered albums

Replies: 8

Re: Publishing to the offered albums

Posted: 1231114445000
Classification: Query
I'm not sure about the quality of their books, but I ordered posters 12/23/08 choosing the option of 2nd day Expedited Shipping (this costs more but I had family in town and I was truly hoping to give them as gifts while they were here). Even with MyCanvas' minimum 5 day processing period for posters (minus weekends and the two holidays) my first package won't be delivered until 1/6/09! I should have had it on Friday, 1/2/09. I had to make 2 calls to Ancestry Customer Service line. Each time they told me that I would get an email when it shipped. Well, I finally did receive an email on 12/31 saying it "shipped" (UPS). So, I logged into the UPS website and for over 60 hours, all it said for the status was "Billing Information Received". They didn't even have the actual contents yet - only the electronic billing information for the pick-up. I'm going to ask for a credit for "their version of expedited shipping". Now, as a result, I will never order anything through them again. Buyer beware - don't order anything with the intent to get it when they say it will be delivered. Ancestry's shipping procedures leave MUCH to be desired.
SubjectAuthorDate Posted
Allison Peaco... 1205210914000 
jeff jahn 1206030610000 
dwilliam16 1214657845000 
Allison Peaco... 1214685810000 
LSLangille 1231114445000 
Chad_R_Millin... 1231270410000 
LSLangille 1231270945000 
Chad_R_Millin... 1231272323000 
ksuhistory 1234304459000 
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