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Publishing to the offered albums

Replies: 8

Re: Publishing to the offered albums

Posted: 1231270410000
Classification: Query
If UPS did not provide the two-day shipping that you paid extra for, then you should be complaining to UPS, since that is the vendor that Ancestry used for the expedited shipping. I believe that UPS' definition of "two-day" is different than what you expected. If the notification to UPS on 31 Dec 2008 that the book was ready for shipping was received by UPS after the UPS driver had already made his pickup that day at the production facility, then the next day that he would have made a pickup would have been on 2 January, a Friday. Weekends are not included in UPS' delivery estimates, so the first day after the order was picked up would have been Monday, 5 Jan and the 2nd day would have been Tuesday, 6 Jan, which was the day on which you said you did get delivery. Sounds to me like you got exactly what you paid for -- both from Ancestry and from UPS.

Look at this link: http://www.ups.com/content/us/en/shipping/time/service/secon...
SubjectAuthorDate Posted
Allison Peaco... 1205210914000 
jeff jahn 1206030610000 
dwilliam16 1214657845000 
Allison Peaco... 1214685810000 
LSLangille 1231114445000 
Chad_R_Millin... 1231270410000 
LSLangille 1231270945000 
Chad_R_Millin... 1231272323000 
ksuhistory 1234304459000 
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