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Ancestry's "improvements" are an oxymoron.

Replies: 16

Ancestry's "improvements" are an oxymoron.

Posted: 1154898457000
Classification: Obituary
So I'm searching on my ggggg-grandfather's name. I enter a year of birth of 1780 and a year of death of 1827.

What do I get back? Results for people who were born in the 1900s; even some as late as the 1970s.

Oh, and phone records. I get lots of them, too. But I'm fairly sure that my ggggg-grandfather's phone number was unlisted back in 1827, so those results are pretty much worthless to me. :)

This only started happening after the "improvements."

And the deletion of the "People I'm Looking For" is almost a show-stopper in itself. I don't want to put anyone in a tree unless I can document a relationship. I used to save documents in "People I'm Looking For" in order to do just that - document relationships. But now I can't save those documents anymore until I put someone in a tree. Catch-22. I'm not willing to compromise my research to that extent, and even if I was, the new tree interface is extremely inconvenient, requiring a page reload with every "life event." Very poor interface design.

The way I see it, when I renewed my annual subscription back in February, I paid for a service that was to last one year. Now, six months later, that service has suddenly deteriorated to the extent that it's virtually unusable.

I'm just not getting a warm fuzzy happy-customer feeling here.







SubjectAuthorDate Posted
GenieAulogy 1154898457000 
SBbentMcK 1154916732000 
Finnegan 1154917936000 
SBbentMcK 1155000813000 
joe_begernski 1154965730000 
skdulcich 1155059391000 
jmyoung365 1155094947000 
skdulcich 1155101724000 
Sarah 1155136897000 
giannini 1155272962000 
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