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"Insufficient amount of DNA to process test x5"

Replies: 5

"Insufficient amount of DNA to process test x5"

Posted: 1357346149000
Classification: Query
I have sent in 5 Ancestry DNA kits and all of them have been rejected on a multitude of different time lengths reason being said that my sample did not contain enough DNA. Now, I've done several of these tests and have never had a problem. The 3rd test I even had a representative walk me through step by step. I am doing exactly what I am supposed to do. Fearing it was a mail delay causing my sample to "expire" I paid and had it overnight-ed to them....rejected, again and again. I call and have gotten NO help. They just tell me they will send another test. Has anyone else had this problem? It's really ridiculous.
SubjectAuthorDate Posted
Thomas McGinn... 1357346149000 
cecemoore 1357503958000 
Thomas McGinn... 1357606942000 
DeborahTheBee 1501094382000 
bdbolding 1494521820000 
DeborahTheBee 1501094086000 
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