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Software glitch?

Replies: 3

Software glitch?

Posted: 1355367445000
Classification: Query
There seems to be a major software glitch first noticed this evening (12/12/12). Since I underwent DNA testing months ago I have accumulated close to 50 pages of people on my match list.

Tonight when I opened my DNA results page I found that there was only 1 page of matches listed and no navigational buttons were present at the bottom of the page that would take me to any subsequent pages. The same thing occurred whether I used the "All," "Starred," or "Unread" filters - only one page of matches appeared and no navigational buttons at the bottom of the page.

I contacted customer service and was told by the rep that someone told him that my matches were simply consolidated onto one page. This is impossible. There is no way that approximately 2500 names can be consolidated onto just 1 page! The rep asked that I send in a response using the Beta - Send Feedback button. After drafting my message and hitting the "Submit" button, nothing happened and my message was not sent.

I suspect that this glitch appeared when the "hints" filter was added today.

Anyone else having this problem?

SubjectAuthorDate Posted
dmichaelelkin... 1355367445000 
MJ782 1355369264000 
sl_kelly 1355378792000 
dmichaelelkin... 1355406958000 
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