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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: No Ancestry Tree availability

Posted: 1362234881000
Classification: Query
I am also experiencing this problem. I can't sync my FTM trees with my Ancestry trees. I had a terrible experience when the FTM program with the sync feature first came out. It took media from one tree and placed it in another. I still don't know what happened to the media that was replaced by the media from the other tree and I am still correcting my trees. For someone who strives to have as accurate a tree as I possibly can, it was very maddening and frustrating. Now I am worried again that all my hours of work to edit and correct my tree will be for naught. I have always found Ancestry to be helpful in the past and they use to warn us if they were having problems, but this doesn't seem to be happening anymore. Has anyone called them? I think in theory the syncing feature is a good idea, but just doesn't seem to have the bugs worked out. Connie
SubjectAuthorDate Posted
Connie Stenhj... 1362260081000 
Hoot_S 1361919432000 
Nick_Meredith 1361997469000 
Daniel Reese 1362142790000 
wolfkatgen 1362171665000 
Barbara Bolte 1362242679000 
stevenmurphy1... 1362332232000 
Barbara Bolte 1362340128000 
jnye042 1362147083000 
Lisa Mings 1362152300000 
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