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Unable to login through FTM 2011

Replies: 61

Re: Unable to login

Posted: 1317224708000
Classification: Query
Well, I just received this response from Ancestry in light of my problem report. To say the least, it is disappointing. I'm going to hope that this will really be resolved by the phone calls from Julie. Thank you, Julie.
Needless to say, I'll respond negatively.

"Dear Arlene,
Thank you for your email.
This is a common issue we see, and it is 99% of the time due to the wrong time and date on your machine. If you could please consult the following article, and follow the steps, it should fix your issue:
Answer Title: Authentication with Server Failed
Answer Link: http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduse...
Best regards,
Jordan
Member Solutions
Ancestry.com
SubjectAuthorDate Posted
ArleneGuen1 1317224708000 
AGHatchett3rd 1317225942000 
bskliarward 1317232829000 
edward_c_scot... 1317233603000 
bskliarward 1317234131000 
edward_c_scot... 1317234310000 
ArleneGuen1 1317234515000 
jbennettcolem... 1317251703000 
edward_c_scot... 1317304864000 
jbennettcolem... 1317305420000 
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