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FTM 2014 - Installing?

Replies: 9

FTM 2014 - Installing?

Posted: 1380580311000
Classification: Query
I purchased the FTM 2014 Program CD from Ancestry.com and cannot get it to install. When I put the CD in the drive, nothing happens - I open Computer and I get an hour glass rotating and that is it. I left it for 30 minutes and it never opened the CD, the hourglass just kept rotating. I tried it on 2 different computers and got the same action.

What is the problem in installing this program? I am running Win7 64bit and have no other problems with CD on either of the computers - put the CD in and they opens right away.

Anyone else have this issue and can provide a solution? I'm really looking at returning it to Ancestry and get a refund, but wanted to try here first.

Thanks for any insights!
Charlie
SubjectAuthorDate Posted
charliechapma... 1380580311000 
lkmoreno 1381024005000 
charliechapma... 1381610925000 
jamclo 1381024941000 
charliechapma... 1381031057000 
charliechapma... 1381611009000 
David Abernat... 1381682070000 
paulp575 1381682336000 
charliechapma... 1381688680000 
charliechapma... 1381688433000 
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