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two My Family trees listed on Ancestry

two My Family trees listed on Ancestry

Posted: 1350669624000
Classification: Query
Edited: 1350743184000
I am saying yes, we need this help! I love Ancestry.com, but I bought the software so that I can do more with it. I synced the tree and there is now two My Family trees listed on Ancestry.com. So, why is that ? which one do I work on? this should not happen.............. no answers in your databases. WHY NOT HAVE LIVE ONLINE HELP?

Re: two My Family trees listed on Ancestry

Posted: 1350674691000
Classification: Query
Edited: 1350743213000
You work only on the one that is synchronised. You can, if you wish, delete the other.

There are 2 little arrows up by the tree name to indicate that it is synchronised.

Re: two My Family trees listed on Ancestry

Posted: 1350688243000
Classification: Query
Edited: 1350743233000
Faith -

You have resurrected a 4-year-old thread that existed long before synchronization and is not applicable to any problem with FTM 2012.

There is a very active FTM message board, with knowledgeable members who will likely be able to help you resolve any issues. See http://boards.ancestry.com/topics.software.famtreemaker/mb.a...
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