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Automatic Billing Practices In Ontario

Automatic Billing Practices In Ontario

Posted: 1122733052000
Classification: Query
Edited: 1123285216000
Dear One And All,
I wonder if I might inquire as to when we can expect Ancestry.com to be in compliance with the new law in Ontario which prohibits automatic internet billings of accounts to consumers here?
Sincerely,
Mr. David Oltmann

Re: Automatic Billing Practices In Ontario

go.genealogy (View posts)
Posted: 1122733763000
Classification: Query
Probably never, since they are not a Canadian company.

Re: Automatic Billing Practices In Ontario

Charley Schnellbacher (View posts)
Posted: 1122748362000
Classification: Query
Is the verbage of that new law online? It would be interesting to read.

Re: Automatic Billing Practices In Ontario

Mr. David Oltmann (View posts)
Posted: 1122749227000
Classification: Query
Edited: 1123041130000
Dear Charley,
You can probably find it at http://www.gov.on.ca/MBS/english/index.html as they usually get around to posting such blarney somewhere there or at least a synopsis of it.
Sincerely,
Mr. David Oltmann

Re: Automatic Billing Practices In Ontario

Charley Schnellbacher (View posts)
Posted: 1122990446000
Classification: Query

Re: Automatic Billing Practices In Ontario

Mr. David Oltmann (View posts)
Posted: 1122994258000
Classification: Query
Edited: 1123049749000
Dear Charley et al,
It would be interesting to know whether Ancestry.com is going to bill customers in Ontario contrary to this law (ie. inflict the laws of Utah upon the people of Ontario)
Sincerely,
Mr. David Oltmann

Re: Automatic Billing Practices In Ontario

Charley Schnellbacher (View posts)
Posted: 1122999163000
Classification: Query
Nothing will change. You deal with a U.S. company, you play by U.S. rules. When you travel to the U.S., do you bring your Canadian laws with you and ignore ours?

Re: Automatic Billing Practices In Ontario

Posted: 1123083223000
Classification: Query
David,
I am pretty sure your Canadian bank or credit card company will honor Canadian law for disputed charges.
Burt

Re: Automatic Billing Practices In Ontario

Charley Schnellbacher (View posts)
Posted: 1123087555000
Classification: Query
However, when you subscribe to Ancestry you agree to their terms - including automatic renewal. You can't very well dispute that to which you have already agreed ... except by not subscribing in the first place.

Re: Automatic Billing Practices In Ontario

Posted: 1123096607000
Classification: Query
Edited: 1127576054000
I believe that if a US business operates in a foreign country, it must follow the laws of that country.
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