Search for content in message boards

Canadian Military records?

Canadian Military records?

Posted: 1107800260000
Classification: Query
Edited: 1108577850000
Surnames: Dickins
I have my grandfather's medals from WW1 but I don't know just what they were for. Can relatives request a copy of such documents from Canada? All I have is a copy of his attestation papers and medals. I know he was discharged for injuries sustained at the battle of somne. Thanks for any help and direction you can provide. Have a great day!!

Re: Can I get a copy of my Grandfather's Canadian Military records?

Posted: 1107805307000
Classification: Query
Edited: 1142174222000
Accessing Records of the
Canadian Expeditionary Force (CEF)

How to consult a record on-site
How to order copies of First World War service files

How to consult a record on-site

If you found the entry for the individual you are trying to locate, you can consult the personnel file on-site in Ottawa.If you are doing extensive research in many files, you may wish to hire a freelance researcher to consult the records on your behalf.


How to order copies of First World War (CEF) service files

National Archives of Canada Textual Records Reproduction Services:

Regular service

Rush service

$0.40 per page $0.80 per page
*$0.30 for students and seniors citizens, 65 years of age and over *$0.60 for students and seniors citizens, 65 years of age and over
* Identification Cards required:
a valid full-time Student Photo Identification Card from an accredited educational institution
Seniors citizens, 65 years of age and over:
a document confirming the age (e.g.: driver's licence;birth certificate,
medicare card, passport)
IDcards have to be presented in person or a photocopy has to be sent with the written request

Prices do not include GST and applicable PST. Orders mailed outside Canada are tax exempt.

Postage and Handling

Category Regular Mail
Air Mail
Air Mail

0 - 500 g $0.96 - $2.10 $1.40 - $4.60 $3 - $10
0 - 5 kg $2.66 - $28.82 $4.25 - $25.25 $4 - $122.60
>5 - 30 kg $4.14 - $141.09 $25.25 - $102.75 $36.15 - $492.80

Price of postage varies by weight and by destination of the mail item.Prices are subject to annual postage or mail service rate

Handling Fee $0.35

Due to the large volume of inquiries we receive, we are unable to undertake page counts of files prior to ordering.However, most Canadian Expeditionary Force service files contain an average of 25 to 75 pages.


The files include attestation (enlistment) papers, medical and dental records, and other documents relating to training, discipline, pay and discharge or notification of death. Some sample documents from a CEF file can be found in our on-line exhibition Canada and the First World War.
Please note that battles and exact postings overseas are not entered on personnel service documents.For information about military operations, we suggest that you consult the official history of the Canadian Army in the First World War, entitled Canadian Expeditionary Force 1914-1918, by G.W.L. Nicholson (Queen's Printer, Ottawa, 1962).This book is available in many Canadian libraries and through inter-library loan.

Methods of payment:

Orders must be prepaid.

Credit card: Please include your credit card number (VISA, MasterCard or American Express) and the expiry date. When the copies have been produced, the exact amount of the order will be charged to your credit card account.

If you have any questions concerning payment, please contact the Textual Records Reproduction Services at 1-866-578-7777, option 4, or at
(613) 995-7778.

Service Standards:
Regular service: Orders are processed within 30 days of receipt of orders for a maximum of 250 photocopies per client per month.

Rush service: Orders are processed on a rush basis only if all the following conditions are met:

full archival reference number is provided
access restrictions do not apply or a letter of permission is included with the order for restricted documents
requested documents are available
"rush service" is indicated on the request
you agree to pay the additional surcharge of 100%
prepayment is done by cash, banking card (Interac), credit card (VISA, MasterCard or American Express) or through an established deposit account

Response Time for Rush Orders

Please note that written requests cannot be processed in less than
5 working days due to the following factors: registration of requests; delays of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff; special handling of archival documents.

Processing times apply once orders have been received in our services.

Number of Copies Response Time

In-person requests Written requests
1 - 499 Maximum of 100 copies per 24 hour 5 working days
500 - 999 5 working days 7 working days
1000 - 1999 10 working days
2000 - 2999 15 working days
3000 - 3999 20 working days
4000 - 4999 25 working days
5000 - 6000 30 working days

How to order:

Cite the full archival reference as it appears in the database.

Regimental number: 328870 (or rank if the individual was an officer)
Reference: RG 150, Accession 1992-93/166, Box 1965-1
(If you are having problems identifying the correct file, please see that section below.)

Orders should be sent by mail or fax to:

National Archives of Canada
Textual Records Reproduction Services
395 Wellington Street
Ottawa, Ontario K1A 0N3
Fax: 613-995-6274
We do not accept orders for copies by e-mail.
If you are planning to visit the National Archives, you can place your order on-site in the third-floor Consultation Room.

To obtain the students or seniors citizens (65 years of age and over) reduced rates, you must send a photocopy of your ID card with your written request or present your ID card to the staff when placing your request in-person.

Please note that, due to time constraints, we do not send acknowledgments to confirm receipt of copy requests.

Re: Can I get a copy of my Grandfather's Canadian Military records?

Posted: 1107807111000
Classification: Query
Thanks Jamie...I didn't see anywhere on the information about being able to find the information online so that I could order the copies of the file by mail. Am I missing it or do I need to hire someone to do that research? Thanks for the info! Have a wonderful day!

Re: Can I get a copy of my Grandfather's Canadian Military records?

Posted: 1107921307000
Classification: Query
Edited: 1137625056000
I live in Australia and this is what I have done to get relatives WW1 records from Canada.
Go to
click on Search Database
Enter your grandfather's name and regimental number if you have it. If you don't have the number, give the name of his parents as they will be on his enlistment papers.
Send a cheque (Cdn $) for $40.00 to Personnel Records Unit , National Archives of Canada, 395 Wellington Street, Ottawa Ontario Canada K1A 0N3

They will use what they need of the $40 and return the rest.
I have used this system many times and it has always worked for me. Good luck.

Re: my Grandfather's Canadian Military records

Posted: 1107955652000
Classification: Query
Edited: 1110282751000
Thanks for the great information!! I will try it!! Have a great day!!
per page

Find a board about a specific topic