World Archives Project: Downloading the Keying Tool

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To download the keying tool for PCs click here.

To download the keying tool for Macs click here.


If you are experiencing another specific problem or error that is not addressed here then please contact support at worldarchivessupport@ancestry.com. In your email please provide as much detail as possible including any specific error messages.

How to set Internet Explorer 7 as the default browser

1.Open Internet Explorer
2.Point to the Tools menu, then select Internet Options from the drop down list
3.When the Internet Options window opens, click the Programs tab
4.In the lower portion of the window, under the Default web browser section, click the Make default button.
Note: If the Make default button is grayed out, Internet Explorer is already the default browser.

How to set Firefox as the default browser

1.Open Firefox
2.Point to the Tools menu, then select the Options from the drop down list.
3.When the Options window opens, click the Advanced button/tab
4.Select the General tab
5.In the lower portion of the window, under the System defaults section, click the check now button.
6.If Firefox is not the default browser, a pop-up will be displayed and offer to make it default. Choose Yes to make Firefox default.

System Update Required Error

Error: Unable to install or run the application. The application requires that assembly Microsoft.Web.Services3 Version 3.0.0.0 be installed in the Global Assembly Cache (GAC) first.

File:Systemupdateerror.jpg

To fix this error that could occur during installation, please install the two prerequisites listed below.

Microsoft Visual C++ 2005 Redistributable http://www.microsoft.com/download/en/details.aspx?id=5555

Microsoft WSE 3.0 Runtime http://www.microsoft.com/download/en/details.aspx?id=6545

Once the two prerequisites have been downloaded and installed, re-download and install the World Archives Project Keying Tool.

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