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Dick Eastman Online
1/16/2002 - Archive


1901 UK Census Site Crashes
Last week I wrote about the brand-new online 1901 England and Wales 1901 Census Records Database. The British Public Record Office put the Web site up on 2 January, and it has been flooded with users ever since. As I wrote last week, "With so many genealogists trying to access this site, you may find the site to be unavailable. In fact, at the time these words are being written, a disclaimer on the site says, ‘Due to overwhelming demand the technical project team for the 1901 Census site has had to place access restrictions to the site.’" I then went on to say that I expected the demand for access would slow down in a few weeks and that performance would improve.

While I still believe the words I wrote last week, it was interesting to watch for the past seven days. Demand continued and even increased. In fact, the servers crashed during the week, knocking the entire site offline for a while. More servers were being brought in on Thursday, but organizers warn it could take several days before they can meet demand.

The following announcement is now on the Public Record Office Web site:

The site remains unable to meet continuing levels of demand. The PRO has agreed with QinetiQ's technical team that searching of the database and downloading of images will not be available for one week to allow enhancements to take place. The Census site will provide updated information and help about using the Census service. Meanwhile the normal 1901 Census microform services continue to be available at the PRO Kew and local record offices and public libraries across the country.

The 1901 Census On-Line service is available at the Family Records Centre and at Kew. Access is limited to one hour per user by ticket. Tickets are available on a first-come first-served basis and no advance bookings can be taken. For further information regarding the FRC service please see the Family Records Web site. For further information regarding the Kew service please telephone 020-8392-5200.

This is frustrating for anyone trying to reach the Web site. I’m sure it is even more frustrating for the technical folks at the Public Record Office as they struggle to meet that demand. However, I must say that this "problem" is very satisfying to those of us who watch the growth of technology within genealogy. It shows that millions of genealogists want to access primary records online. The market for online genealogy data is obviously strong. I hope that other providers of genealogy-related records are watching.

To read my review in last week’s newsletter, go to: www.ancestry.com/library/view/columns/eastman/5123.asp. The Public Record Office’s online 1901 Census for England and Wales is at: www.pro.gov.uk.


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