Report an issue or request content removal

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Why report an issue?

Protecting your privacy is at the core of what we do. If you are concerned about something you see on the website, please report it to us. Here are some examples of how you can use this tool.

  • User-submitted content such as images, stories, or comments that violate Ancestry.com's Terms and Conditions.
  • Information about you or your living minor children in our public databases. For more information about privacy, please read our Privacy Policy.
  • Problems with records, inlcuding missing, unreadable, or incorrect images.

Finally, if you discover a problem with one of our record images (such as a census image), please let us know. With hundreds of millions of images on the site, there are likely a few that are missing, wrong, or unreadable. Your feedback can help us correct these items.

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