Our Privacy Philosophy
Your Profile and Personal Information
When you register or subscribe to the Ancestry Community, you will provide personal information (such as your name, address, telephone number, and credit card) that we use to manage your account; other Ancestry members cannot see this information. In addition you will have a public profile that helps you connect with other users.
Does my Ancestry.com profile disclose personal information?
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Your member profile lets you share information about yourself with others in the Ancestry Community. Although profiles are public by nature, you can control what information other members can see.
By default your profile will always display:
· Your user name or full name, depending on your preferences
· When you became a member
· When you last updated your profile and logged in
You can also add a photo, location, research interests, and more to your profile. For more information and instructions, see our Help Center.
Can members contact each other?
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It is important to us that you feel safe communicating with other members of the Ancestry Community, so we’ve created an online messaging service that lets our users contact each other anonymously. When another member sends you a message, you’ll receive an alert in your Ancestry inbox and an email. You can respond through the Ancestry.com website without sharing any personal contact information. You can also display your email address publicly so other members can contact you directly, choose not to communicate with anyone, or block specific users. To update your contact preferences, go to “Account” and select "Site Preferences".
Can other members see my activity on Ancestry.com?
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When you participate in the Ancestry Community, you are interacting with people across the globe who are members of one of several Ancestry.com websites (including international sites such as Ancestry.co.uk as well as our sister site, Mundia.com). Here’s how they can view your activity:
Member Connect Activity
Our Member Connect service helps you discover other members who are researching the same family lines. When you connect with other members, they can see these research activities:
- Things you publicly add or post to the site. This includes information on deceased individuals in your public member tree, message board postings, or other publicly posted content.
- Personal research activities. This includes records you save to a private member tree (without sharing information from your tree) as well as records you save to your Shoebox.
To change these settings, go to Activity Preferences.
Public Trees
If your tree is public, other subscribers can view all content in your tree except information about living people and notes. They can also see your user name or full name depending on your account settings.
Message Boards
Anything you post on message boards is public. If you ever have a concern about what is being shared, you can contact a Message Board Administrator.
How do Facebook and Ancestry work together?
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With your permission, Ancestry.com can use your Facebook account to enhance your experience on the website. You can:
• Save time by signing in to Ancestry.com using your Facebook login.
• Create a family tree and add new information to a tree quickly and easily (for more details see “Adding information from Facebook to your family tree”).
Signing In to Ancestry.com Using Your Facebook Account
If you don’t want to remember another username and password, you can sign in to Ancestry.com using your Facebook login. (You can still sign in using your Ancestry.com username and password; this just gives you an additional option.) Using your Facebook credentials to login won’t share your Ancestry.com account information with Facebook, and we won't post anything to your Facebook wall or contact your Facebook friends without your permission.
You can disconnect your tree from Facebook at any time. To do this, go to “Site Preferences” and click “Disconnect from Facebook.”
Adding information from Facebook to your family tree
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You can use your Facebook account to build a new family tree or to update a tree you already have.
We respect Facebook profile settings and will only access the information from your Facebook account that you have expressly given us permission to access. Also, we won't post anything to your Facebook wall or contact any of your Facebook friends unless you ask us. Be aware that when you use Facebook information in your family tree, you are explicitly granting Ancestry permission to retain and use that information in accordance with the Ancestry Terms and Conditions and Privacy Statement.
Creating a New Tree Using Facebook
You can create a tree of relatives you’re connected to on Facebook.
When you add a relative to your tree, we use information from Facebook such as name, birth date, photo, and gender to complete their profile. And we automatically create a source citation so you know where the information came from. Be aware that some people choose not to display their birth dates and genders in Facebook, so we are unable to add this info to your tree.
Adding New Information to Your Tree Using Facebook
If someone in your family tree is also on Facebook, you can add his or her profile information to your tree from the Facebook Import section of the overview page. If this is your first time adding Facebook information, click the “Learn More” link to get started.

If you have previously added Facebook information to your tree, begin typing the name of the person, select their Facebook profile from the drop-down list. Then click the Import button.

When information is added from Facebook, it will never replace what you already have in your tree. For example, if you have a birth date and photo for your brother, this info will not be replaced with Facebook profile information. However, if you don’t have a birth date, photo, or gender selected for another individual you link to Facebook, we’ll add this information for you and create a source citation so you know where the information came from.
Removing Facebook Information from Your Tree
If you want to remove Facebook information for a specific individual in your tree, go to his or her overview page and click the “Disconnect this profile” link in the Facebook Import section.

What other information does Ancestry collect about me?
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Does Ancestry use cookies?
We (either ourselves or our appointed third parties) may place cookies, or small files, on your computer. These cookies help us improve your experience on our sites and deliver content specific to your interests—for example, to save your default search, remember your password, or store your shopping basket. Our cookies do not extract any private or personal information from your computer; they simply record information your computer sends when you visit our website. If you would prefer that we didn’t use cookies, you can disable them by changing your browser settings. However, be aware that this may affect your site experience and the quality of the service you receive.
To learn more about cookies, please visit http://www.allaboutcookies.org/.
Do advertisers on your website use cookies?
Because the Ancestry website may be partially advertiser supported, you may not "turn off" advertising. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel GIFs or Web beacons) to measure advertising effectiveness (they do not collect personal information). If you would like more information about this practice and your choices click here.
Does Ancestry track my personal information?
We may use your IP address to help diagnose problems with our servers and to administer our website. Your IP address is also used to gather statistics, such as the geographic distribution of our members. This allows us to provide content more pertinent to the general needs of members and to follow general research trends.
In addition, we may collect other non-identifying information (such as your operating system, screen resolution, and Web browser) to help us improve your site experience and demographic data to calculate the percentage of our users who have a particular telephone area code or who are female.