If you can't find your answer online, our Customer Solutions Associates are available by telephone to further assist you.
|Nation / Region||Telephone Number||Days and Time Available|
TTY Users: Dial 7-1-1, then ask the Communications Assistant (CA) to dial 1-800-240-7608. When your call is answered, proceed as you would with a regular call, speaking directly to the Ancestry Customer Solutions Associate, ending each sentence by saying "Go Ahead".
|Australia||1-800-251-838 **||Monday - Friday: 9:00 am - 8:00 pm AEST Saturday - Sunday: 9:00 am - 4:00 pm AEST|
|Canada||1-800-958-9073 **, ***||Monday - Friday: 9:00 am - 11:00 pm ET Saturday - Sunday: 9:00 am - 11:00 pm ET|
|Ireland||1-800-251-838 (toll free) *||Monday - Friday: 9:00 am - 10:00 pm GMT Saturday - Sunday: 9:00 am - 8:00 pm GMT|
|New Zealand||0-800-442-100 **||Monday - Friday: 11:00 am - 10:00 pm NZST Saturday - Sunday: 11:00 am - 6:00 pm NZST|
|Sweden||020-091 0203 **||Monday - Friday: 10:00 am - 17:00 CET Saturday - Sunday: Closed|
|United Kingdom||0-800-404-9723 (toll free) *||Monday - Friday: 9:00 am - 10:00 pm GMT Saturday - Sunday: 9:00 am - 8:00 pm GMT|
Country code for the United States +801-494-8595 (toll free) **
|Monday - Friday: 10:00 am - 6:00 pm ET Saturday - Sunday: Closed|
*Calls are free from landlines but charges may apply if calling from mobile phones and charges are dependent on caller’s network provider
**Charges may apply, check with your network provider for details
***We do not offer French support on weekends